For ages 21 and above

tk10 Responsible Gambling — Know Yourself, Stay Within Limits

Betting and casino games should be a form of entertainment — not a source of financial stress or emotional distress. tk10 wants every player to stay in control and to have access to support when needed.

For ages 21 and above only
24/7 Support
Self-Exclusion Tool
Deposit Limit Controls

Why Responsible Gambling Matters

All tk10 services are for adults aged 21 and above only. Minors are strictly prohibited from opening or using an account.

Online betting and casino games can be enjoyed as entertainment, but for some people they can become a habit that causes harm. Our terms and conditions clearly state that money wagered should always be an amount you can afford to lose — never bet with borrowed money or funds needed for household expenses.

tk10 believes that with the right information and effective tools, players can stay in control on their own. On this page you will find ways to set limits, warning signs to watch for, and information on where to seek help if needed. To learn more about us, visit our about us page.

Remember — both winning and losing are a normal part of gambling. There is no guarantee of winning, and chasing losses by placing larger bets is one of the most dangerous habits. It is wise to set your budget and time limits before you start.

Get Support

24/7 Live Chat — in Bengali and English
Email Support — any time
Talk to family and friends
Seek professional counselling

For any concern, write to us on live chat — our support team is always ready.

Set Your Own Limits — tk10's Tools

tk10 puts control tools in players' hands so that entertainment never becomes a burden.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Lowering the limit takes effect immediately; increasing it takes effect after a set waiting period.

Deposit Control

Time Limits

Decide how long you will play each day or each week. When the set time is up, the system will alert you.

Time Management

Break Mode

Pause your account for a period — from 24 hours up to 30 days. During the break you will not be able to log in or place bets.

Temporary Break

Self-Exclusion

If you want to exclude yourself for the long term, activate self-exclusion. Once enabled, it cannot be cancelled before the set period ends.

Long-Term Break

To use these tools, log in to your tk10 account and go to the Settings section, or let us know directly via live chat. Our support team will help you at every step.

Warning Signs — Watch Out for These

If you notice any of the signs below in yourself or someone you know, seek support without delay.

Chasing Losses

Repeatedly increasing bets to try to recover lost money is the most common sign of a problem. Each bet is independent; it has no connection to the result of the previous one.

Preoccupied with Betting

Prioritising betting over work, family, or studies; feeling restless or irritable when not gambling.

Financial Pressure

Borrowing money to bet, cutting back on household expenses, or spending money secretly — these are signs that the problem is deepening.

Ask Yourself

Read the questions below and assess yourself honestly. This is not a diagnostic test; it simply helps you understand where you stand.

If you answered "yes" to one or more of these questions, speak with our live chat or a professional counsellor. Acknowledging the problem is the first step toward resolving it.

Where to Get Help

Asking for help is not a weakness — it takes courage. Beyond tk10's support team, the resources below are here for you.

tk10 Live Chat and Email

tk10's support team is available 24 hours a day, seven days a week in Bengali and English. Write to us on live chat for account breaks, limit settings, or any questions.

Family and Close Ones

Talk openly with a trusted family member or friend. Support from people close to you can go a long way in reducing stress and making the right decisions.

Professional Counselling

Consult a psychologist or addiction specialist. In Bangladesh, professional counsellors are available in mental health departments at various hospitals and can help you confidentially.

tk10's Commitment

We do not only provide entertainment — we want to ensure that entertainment never becomes a source of harm in anyone's life. Under our privacy policy, your information is kept secure and all communications for support are confidential.

  • No one under 21 is allowed to open an account or play — age is verified.
  • Self-exclusion and break requests are processed promptly, without any obstacles.
  • If a suspicious pattern of play is detected, the support team reaches out directly.
  • Bonuses and promotions are never presented in a way that undermines responsible gambling.
  • Our 24/7 support team can communicate in Bengali and assists with care and sensitivity.
  • At a family member's request, protective measures can be applied to an account.

Things to Keep in Mind

Winning and losing are equally normal — there is no guaranteed winning method in the long run.
Bet only for entertainment — it should not be treated as a source of income.
Never bet with money needed for household or family expenses.
Avoid gambling while under the influence of alcohol or other substances.
Take regular breaks — set aside time for family and other interests.
Review your daily play log — it is the best way to understand your own patterns.

Responsible Gambling FAQ

Find answers to commonly asked questions here. For more detail, visit our FAQ page.

Once self-exclusion is activated, your account cannot be reopened before the set period ends. This is intentionally designed so you get a genuine break. Once the period ends, you can apply to reactivate your account via live chat.

Lowering a deposit limit takes effect immediately. Increasing a limit has a waiting period — this ensures the decision is made thoughtfully rather than on impulse.

Yes. If you believe a family member has a problem, you can contact us via live chat or email. Our support team will advise you on what steps to take. Personal information is always kept confidential.

Yes. Any balance in your account remains safe during a break or self-exclusion period. Once the break ends, you can withdraw it. Contact us via live chat for any questions.

Age is verified at registration, and anyone under 21 is not permitted to open an account. If an account is suspected to belong to a minor, it is suspended until verified. Parents should enable parental controls on shared family devices.

No, there is no fixed number that applies to everyone. Responsible gambling means playing within your financial means, with a clear head, and primarily for entertainment. As long as gambling is enjoyable and not harming other areas of your life, it is under control.

Related Pages

Terms and Conditions

Learn about the terms and policies for using all tk10 services.

Privacy Policy

Learn how your information is kept secure.

FAQ

Answers to common questions and a guide to using tk10.

About Us

How tk10 works and what it stands for.